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Current Affairs

Common Service Centres

Date: 09 September 2021 Tags: IT, Mobile & Computers


Passport Seva Kendra (PSK) kiosks in rural areas will now be operated and managed by Common Services Centres (CSC).



Common Services Centres (CSC) is a special purpose vehicle of the Ministry of Electronics and Information Technology (MeitY).



  • Managing of Common Services Centres is done by an extensive network of village-level entrepreneurs (VLEs).

  • Majority of these branches are located in semi-urban and rural areas, which have weak internet connectivity.

  • Despite such problems, the CSC has been able to provide services such as registration for Aadhar card, voter ID, paying electricity bills and basic banking services.

  • The government is expected to benefit through these networks as it will undertake major work such as collection of documents, photographs and other details necessary.


Biometric services

Biometric data is very precious and sensitive. Holding such data requires secure systems. It is unlikely that the biometric data for passports will be collected from CSCs.


Other services offered by CSCs

  • CSCs have tied up with public sector and private sector entities to ensure that services reach across the country.

  • Tata Motors has signed an agreement with CSCs to strengthen their commercial vehicle reach in rural India. Renault and Bajaj are expected to sign a similar agreement.

  • Consumer products companies such as Nestle, PepsiCo, Tata Consumer Products, Coca Cola, Shahi Masala, Adhar Foods, and UNIBIC Foods have signed similar deals.

  • During the lockdown, CSCs allowed VLEs the option to launch a Grameen e-store to deliver essential food items in rural areas.

  • These stores have now expanded to sell non-essential items such as pencils, pens, soaps, shampoos, soft drinks, biscuits etc.